Frequently Asked Questions
These are the most frequently asked questions about edConnect. If your questions are not listed in the following, you can directly contact our support team.General
No. With our cloud-based service, we can provide the most advanced and best technological service for you, with unmatched customer service, helping you reduce hardware purchasing and maintenance costs.
Although we recommend a high-speed internet connection to ensure the highest system performance, edConnect can be accessed even with dial-up connection speeds. Our system has undergone a thorough testing process to ensure optimal working performance.
Yes. We took data security very seriously. Our security system is comparable to banks and financial accounting standards. All traffic is encrypted and the data stored in a Tier-4 databank to ensure your safety.
EdConnect performs redundancy backups for your data in real-time, so you don't have to worry about data loss. In addition, you can perform a manual backup for on-site storage anytime.
No, our system updates are free, forever. There are no extra or hidden charges for the duration of using our services.
It is not necessary to recruit a dedicated IT team. This is why we are here for you. Our mission at edConnect is to help educational institutions to focus on the most important thing: to educate the future generation.